Medical Mgmt Intake Specialist Job at TekWissen LLC, Detroit, MI

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  • TekWissen LLC
  • Detroit, MI

Job Description

Overview :

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family, dental and vision, plans for employers, etc.

Title: Medical Mgmt Intake Specialist

Work Location: Detroit, MI 48243

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Remote

Dept: MA Utilization Programs

Job Description:

Required Skills and Experience:

  • Minimum of 2 years of experience in a healthcare, insurance, or related field

  • High school graduate and college or university experience

  • Medical terminology knowledge or a medical background is required

  • Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures

  • Customer service experience is required

  • Strong phone skills with experience handling inbound and outbound calls

  • Experience with healthcare management software and databases

  • Excellent verbal and written communication skills

  • Ability to explain complex information in a clear and concise manner

  • Strong problem-solving skills with the ability to analyze data and identify trends

  • Attention to detail and accuracy in all work

  • Ability to work collaboratively with cross-functional teams

  • Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders

Highly preferred:

  • Two years of college or associate level degree equivalent

  • Experience with providing high quality, provider focused servicing to facilities and doctors

  • Work collaboratively as a team member with peers and nurses

  • Concisely and accurately enter documentation into Care Advance

  • Effectively engage over the phone via both inbound and outbound with providers

  • Process provider requests as needed

  • Acts as providers first trusted source for UM Prior Auth programs

  • Assign faxes to designated staff

  • Process requests for compliance inquiries

  • Access various UM department mailboxes and voicemail as needed

  • Ability to function independently

  • Critical Thinking

  • Bi-Lingual/Spanish

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Job Tags

Temporary work, Remote work,

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